We would like to inform you that, starting from September 1, Türkiye İş Bankası – Kosovo Branch will end the provision of banking services, as a result of the full transfer of assets and liabilities to Banka Ekonomike Sh.A., based on the approval of the Central Bank of Kosovo with reference 2025/312, dated 29.07.2025. This process has been carried out with particular care, respecting all legal and regulatory standards, with the main aim of maintaining the continuity of services and your interests as customers. With this change, the current branches in Prishtina and Prizren will continue to function normally, but now as part of the Banka Ekonomike network. Your banking services will not be interrupted, any product, account or agreement you have with Türkiye İş Bankası – Kosovo Branch will continue to function the same after the transfer. All transactions will be carried out without obstacles, whether deposits, payments, withdrawals, transfers, loans or other banking services, everything will continue to function without changes. Your relationship with the bank becomes even easier, now you will have access to a wider network of services and new products offered by Banka Ekonomike, without having to take any additional action. Banka Ekonomike Sh.A. is a 100% local bank, which for years has been offering a wide range of banking products and services to individuals and businesses. With an expanded branch network, modern digital platforms and professional staff, Banka Ekonomike is committed to providing you with fast, secure and transparent services, products tailored to every financial need, access to advanced technology for managing your finances, ongoing support and long-term partnership. This merger represents an opportunity to create an even more complete banking experience, providing you with stability, convenience and more choices in managing your finances. For any additional information or clarification regarding the transfer process and the continuity of services, we invite you to contact our Call Center at 038 500 500, 0800 50000 (toll-free), Email: isbank@bekonomike.com or visit our nearest branch. We thank you for your continued trust and cooperation.

As one of the consolidated institutions in the Kosovo financial market, Banka Ekonomike JSC with 100% local capital has built over two decades of experience, stability and mutual trust with thousands of individual clients, businesses and institutional partners. Today, we are honored to share with the public an important development, Banka Ekonomike JSC has reached an agreement and approval from the Central Bank of the Republic of Kosovo for the acquisition of the assets and liabilities of the branch of Türkiye İş Bankası A.Ş. in Kosovo, an institution with a good international reputation and successful history in financial services. This action is in line with the strategy of Banka Ekonomike JSC which represents an important moment and a concrete step towards the further growth and consolidation of our presence in the local financial market. At a time when the dynamics of the banking sector require flexibility, capacity and a developed approach to innovation, Banka Ekonomike JSC is once again proving its commitment to its mission and vision to be the best financial partner of all customers, supporting and aligning itself in all activities that affect the economic growth and development of Kosovo. This transition will be carried out with special care and high professionalism, with the aim of making the process as easy and safe as possible for the customers and partners of Türkiye İş Bankası A.Ş., ensuring their hospitality in the services that will continue without interruption and at the highest level of care. Customers do not need to take any action, their accounts, savings and cards will remain active and safe until further notice from the bank. Full and professional coordination between Banka Ekonomike J.A. and Türkiye İş Bankası A.Ş. has begun and is continuing with full transparency and supervised by regulatory authorities. With an extensive branch network throughout Kosovo, with qualified staff, a wide range of products and services and proven experience in the local market, we are committed to providing solutions tailored to the needs of every client, individual or business. Banka Ekonomike JSC is a financial institution that understands the needs of the market and its clients. We see this step as an opportunity to further expand our positive impact on the economy, to strengthen ties with existing clients and to welcome all new clients with dedication. Banka Ekonomike expresses special gratitude to its shareholders and their continued trust in supporting the necessary resources during this process, which makes the growth and sustainability of the institution possible and easier. We are also grateful to the Central Bank of the Republic of Kosovo for its professional approach and fairness during this process, not forgetting the staff of Banka Ekonomike JSC and Türkiye İş Bankası A.Ş. in Kosovo for their professionalism and support during the transition phases. This is a new chapter for cooperation, growth and better service. On behalf of Banka Ekonomike JSC, we thank Türkiye İş Bankası A.Ş. for the correct cooperation and the role it has played in the banking sector of Kosovo. This cooperation is a positive example of the transfer of responsibility from an international institution to a local bank that has the capacity and vision to carry forward this legacy. For any additional information, customers and interested parties can contact us through our official communication channels. We invite you to visit our branches, write to us at the official email address, contact our Call Center at 038 500 500, 0800 50000 (toll-free), or visit the branches in Prishtina and Prizren. Place: Prishtina Date: 30/07/2025 Banka Ekonomike